Here's What Our Customers Think...

If you have feedback for us - please do get in touch, we always act on your comments, and enjoy talking directly with our customers to see how we can better serve you.

Comments Received by Email and Post

I must stress how impressed I am with your delivery service. Thank you. Joan

I am delighted with your propolis, I had previously bought this through another provider. Yours is twice the strength and half the price and works for me with my bronchiectasis. Thank you

Hi Jane,

Thanks for your email re my comments on propolis. I would be more than happy for you to use my experience with propolis and how it has helped me with my bronchiectasis. I am so happy to have found something that keeps me away from anti-bioics. Bronchiectasis never completely goes away, and I have had it for the past 6 years, but to find something that keeps my body able to function so much better truely makes a big difference to how I live my life. My breathing is so much better therefore letting me get on with the things that I love to do.

Happy New Year to you all

Many thanks

Ann

I am very pleased that the full ingredients are the two listed this is very unusual. I only discovered your website today and am very impressed and I was further hooked in by your fast response especially on a Saturday! Thank you for being so helpful I will place my order now.

Thankyou for the prompt supply of royal jelly came with great speed thank you I look forward to using you again. Kind regards Cherylyn

Dear Seventh wave, I write to share with you the incredible results I have experienced since I switched to your products including Chlorella, I was amazed how much energy and calmness I have experienced, for years I took various vitamins from other suppliers and never felt a difference enough that I wanted to write about it. After just 10 days I noticed I was feeling calmer inside and able to cope with the pressures of modern day business as a Sales Director for a medium sized Company. I take 8-10 Chlorella plus 2 fish oil daily and I can't thank you enough for the results, and to anyone who would wish to improve their well being generally I would recommend this to anyone

I was very pleasantly surprised to receive my order today that was fantastic so I am really pleased with the service. How do I go about claiming my Vitality Points on my next purchase? Christine

Thank you so much for your prompt attention sending the spray bottle received this morning. It is a pleasure to do business with such an efficient and pleasant company. You will certainly be receiving more orders from me.

Oh Excellent, these are for my friend... another hopeful chlorella convert.... Whilst I'm emailing I thought I would let you know that I ordered from you because of the 'no filler, no additive and no binder thing, it means a lot to me that the likes of stearates should be omitted from natural products so I am so glad I found your site. Thanks again for your care for the caring people of this world, off to order now, bye, Love Sheila

By all means use my comments on your feedback page, and please feel free to add that I was also very impressed at the speedy free, delivery and assistance received
Kind Regards and thanks again
Sheila

Thankyou for your email, I have to tell you how pleased my husband and I are with your Red Rice Yeast. We have been taking it for some months now and no longer take Lipitor.The aches in our legs have gone and the cholesterol levels in our blood are normal. Hooray my husband's level has reduced quicker than mine. Just thought that you would like to know.
Kind regards
Maggie

Order arrived safely, I only ordered yesterday, thanks for your efficient and prompt service

Tablets have arrived safely many thanks for a wonderful service. Lesley

You often have to ask millions of questions just to get basic information when all you really want to do is place an order. I thought the product sounded too good to be true happily it wasn't! Thanks Jane.

Thanks for the encouragement, it's good to know that people care enough to encourage other people to stick to these natural ways of enhancing and healing the body.And thanks again for the advice on the fruit. Best Wishes, Linda

I am pleased I dont react to this product as I have done in the past with other Glucosamines. If you want to use any of this email as an endorsement please do but I do not want my name or email used. Thanks.

My order arrived this morning, many thanks for such a prompt service, well done to your team. I will let you know how I get on with the product. Kind regards Sandra

Thank you so much for notifying me of my refund. may I say your customer service is second to none. I hope I will be able to make use of your services in the future. Yours sincerely, Maureen

Hi there! Just to let you know I have been taking some chlorella......supplements for nearly 2 months now and am quite pleased with it. Have noticed an increase in my energy levels & a regular bowel movement to name a few. Thank you for all your help always.

Thank you for despatching my order, it arrived safely. I would just like to confirm that I saw you on line as I had gone to Holland & Barratt but they did not supply the propolis any longer, only in lozenges! Your propolis seems to be more pure and I am thrilled that I found you on line. Many thanks

Always great to hear about your latest products. I am currently trying out a couple of your products (to see if they give me the headaches that other supplements do - due to their additives) - so far so good - I'll keep you posted

Many thanks. Now I know where to put the code in and I can look for it in the future. Websites and computers can be a bit mind-boggling at times! many thanks for your lovely vitamins, Barbara

Your turmeric has been very helpful for my aching joints

Hello,

Many thanks for your email and info.

Wish to say a huge thanks for your products, service and delivery which are excellent. I have found that Olive Leaf Extract effectively regulates blood pressure which reduced within a short time but gradually rises again if I stop taking the Olive Leaf. Seventh Wave Olive Leaf Extract seems far more effective compared to brands tried prior to discovering your website.

Have also taken Serrapeptase in the past but enteric coated capsules and tablets caused concern. Since finding your website I discovered that your Serrapeptase is free from enteric coating and seems a far superior quality also eradicating pain that restricted mobility alleviating painful knees resulting from injury some time ago.

Amazing and no adverse side effects!!!

Kindest Regards - Veronica

I like this supplement and have added it to my regimen for dealing with chronic illness – thank you

Thank you for your despatch e-mail. This will be my second order of Chlorella. I have to admit that I was,at first, somewhat sceptical about the claims made. HOWEVER! I have to admit that within the space of 14-21 days I felt the benefits of taking it. Have these little green tablets done me good? I should say so! I was so impressed that I advised my sister to try them, and like me she is feeling the benefits! Thank you so much! Yours most sincerely, Sue

My order arrived this morning, many thanks for such a prompt service, well done to your team. I will let you know how I get on with the product. Kind regards, Sandra

Sir, Order arrived today, very fast, many thanks Peter, Nottingham

Thank you once again for your prompt attention. Ordered only yesterday was received this morning. Excellent service and products

Hi there, order received first thing this morning. Very pleased and satisfied both with the impeccable fast delivery and ease of ordering, communication, price and product! Will use again and recommend. Kind Regards Jenny

Thank you so much for the advice and information. I do indeed drink my 2 litres of water a day. I'll have a look at the other supplements you suggest as I can definitely say that taking the others has helped me significantly with my general well being, fatigue and keeping colds etc at bay. Thanks again and I'll keep you informed. Regards Claire

Brilliant service and next day delivery, love it!

I also bought some of your barley grass which is delicious, and french green clay. I do feel more energetic, the family have all had colds this last two weeks - but not me!!!

Really pleased with my order - it's doing wonders for the sinus problems I've had for years!

As a first time buyer I'm very impressed with your customer service, and will definitely order again. Regards, Patricia

Hi there, i recieved my colloidal silver today after only having ordered it yesterday..thats brilliant service in my book and will definately be using you again!!Other sites i have used(mentioning no names) sometimes take a week plus to deliver and in my opinion that is too long. Also i like the fact that all your products are natural, im not one for synthetic.....anything!! Thanks again for your excellent products and prompt service

Of course you may use my comments. I'm very happy to promote your amazing products. I can't believe how well I am feeling since I started taking them, I have got so much more energy. Certainly the ones you recommended for the arthritis in my hands have worked so quickly I can hardly believe it. I thought I was going to have to start using some of those kitchen aids to help me. Now all the strength is returning and I have no pain at all. Even the swelling in my finger joints has started to reduce. Fantastic. I can sew and knit again too. Kind regards and a very Happy Christmas to all of you at Seventh Wave. Nicki

I find your product very easy to take. Kind regards Margo

Thanks for your speedy reply and advice. Once again, many thanks for your support. Hilda

I am so pleased with what Chlorella has done for me

I shall be sending you the cheque today and thank you for everything. Sylvia

Thanks for the very prompt service

Just to say Thank You again for your prompt reply. Julie

Thanks very much for the information you have given me, it is most interesting. Andy

I get on very well with the Chlorella, I was amazed how much good it has done me, after the first few weeks I felt less tired than I have done for years. I am on a maintenance dose of 6-12 tablets per day now, that seems to be just right. I am very impressed and would recommend it to anyone. Regards Jean

This was delivered the following morning.
Hats off to Royal Mail!

thanks. received order today excellent service as you state. dave

Order arrived today, very fast, many thanks Peter S

Thank you so much for notifying me of my refund. may I say your customer service is second to none. I hope I will be able to make use of your services in the future. Yours sincerely, Maureen

I have received my order today. Thanks a lot, Nataliya

Thank you for your prompt and considerate reply

Dear team, I've just received my supplements and this is the morning after the day of my order. Congratulations for your services! I will be pleased to coloborate with you in the future

Thank you for your very speedy reply to my questions

Many thanks for your lovely vitamins, Barbara

My order arrived this morning, many thanks for such a prompt service, well done to your team. I will let you know how I get on with the product. Kind regards. Sandra

Thanks again for your prompt response - I'm very impressed with Seventh Wave's customer service

I have received the red rice yeast and I want to thank you for it.I started using it and i am starting to see results I hope it continues like that

Just to say I am very pleased to have found your website and supplements free from magnesium stearate and other nasty additives, kind regards, Mark

Just a message to say THANKS for your fast service. Keep well & have a great weekend. Warmest regards Ulrich

order arrived promptly the very next day! Unbelievable, given that I cannot even be sure of first cless letters arriving within two days anymore! thank you

Thanks very much for being so prompt

Thank you so much for the extensive assistance and of course swift reply. That is great that you are thinking of raising the matter of toxins in your articles as it seems like quite a pressing matter these days. I would also like to add that I have been most impressed with your ongoing approachability and patience, your customer service really is a credit to your company, Thank you once again. Best wishes David

Received the olive leaf today - fantastic fast delivery!

Dear Seventh Wave. Thanks for the very fast service, I'll be ordering from you regularly now. Regards Darrell

Hi there, Just to say i was delighted that because you sold out of 300ml bottles of colloidal silver you decided to send me the larger 500ml bottles at no extra charge. FANTASTIC customer service and i look forward to placing more orders in the not too distant future

Thank you very much fiona its a pleasure to do business with a proper company

Just like to say thanks for the news article "when is bread not really bread" great work and i'm sharing this on the web. Many thanks, David

Reeived, what a brilliant service! Thank you.
Kind regards

Many thanks, order received in this morning's mail - an impressive service! Well done. Alex

Hi
Just wanted to say that I have been taking the chlorella for about 2 months now, and Im not 100percent sure that its the chlorella, but I am feeling better than I have for a long time. I am much more regular now (that was a problem before) and have more energy and my eyes are starting to sparkle again. Having recently turned 32, I thought this was just part of getting older... I also wanted to say that I am impressed with the efficiency, (fast delivery) and free postage, and you guys are pleasant to deal with as well! Its nice to know that Im putting natural stuff into my body, as I have looked at the ingredients on the back of the supplements in the health shops, and they all have fillers and heaps of other crap in them!
Im glad I found your website!
Thanks
Sarah

There's a few of your products i will be purchasing again in
the future, I'm very faithful to the companies out there who support and believe in organic products and additive free supplements.

Your panax ginseng is in my opinion one of the best out there!

Bestest of regards

David

Thank-you very much for your reply. I have used Seventh Wave Chlorella in the past and been very happy with it and it helps to have the additional information.

many thanks
Nicola

Thanks for the great offers

I ordered Royal Jelly from Seventh Wave Supplements. The benefits of the supplement gives you energy boosting the body so you feel less tired after taking it in a few days time. The delivery service is very impressive and well organised. This is a must have website it's great well worth it.

I have had a very positive response to the Colloidal Silver and am incredibly happy with the product, I will be recommending you and am happy for you to use my comments, Roy

Hello, I Just wanted to say thank you for your prompt and efficient service. Having previously bought my supplements from a well known retail outlet, My daughter told me about all the additives in most "cheaper" brands , so looking this up on the internet for more information, I found your website and was amazed at the information about these additives. I look forward to continuing to use your products, I am just trying a couple out for the moment, but very impressed with your service and website so far and have forwarded to friends and relatives. Thank you

You ask for our comments about your supplements. I have been feeling much better recently, and so assume that your supplements have something to do with this!! Thanks Lilian

I am looking forward to trying your products – It is difficult to get products that are truly pure with no additives - Margaret

Chlorella sounds great and I am recommending it to everyone - even my very sceptical partner is prepared to try it!

Thanks so much for that Fiona. The products look great and I am looking forward to trying them and recommending them too.

I have just placed my order - with many thanks for your excellent service, as always

Thank you for confirming my order. I am very pleased with the quality of your products.

Thank you so much for the chlorella.

I’ve been taking them for 2 days now and feel great.

Best Wishes

Philippa

Many thanks for your very informative e-mails. I understand
that you supply the best supplements in the market, and I
would like to order something from you after Christmas, and
hope it will really help me

Thank you for your response to my question and also for your message regarding maca. I am happy to wait for you to get more stock in, as service has been so good

Thank you very much for your prompt and reassuring answer.
I am impressed with the professional customer service!

thank you for your efficiency and kindness, Josephine

Sir, Order arrived today, very fast, many thanks Peter

Once again I cannot say how grateful I am for your concern and help - you will never know just how much I appreciate it. Many thanks and regards to all

It was very nice to see and so much clearer as not many sites are really 100% like yours. Thank you for your response re. the drying method of your garlic in your capsules. The ones I currently take have freeze dried garlic in them

Thank you for your email and explanation, you obviously know a lot more about ginseng than I do, and I would like to apologize to you and accept fully that your product is genuine, and therefore will not now be returning the goods to you. It's so easy to get ripped off using the internet but happy to say not this time, and so once again my apologies to you over this matter. I will be more than happy to shop again at Seventh Wave, and once again many thanks

I just wanted to let you know that my parcel arrived as was promised with everything in good order, and I also want to say thanks to you for your advice, and for the great service!

My order arrived yesterday which I thought was really great!
Thanks

Well theres nothing wrong with Royal Mail today, my order has arrived even though it was only sent yesterday! Many Thanks Maria

Hello thanks for my order,fantastic service.
Kind regards

I think the Seventh Wave products are fantastic and it would seem that you offer a service to match.

Thanks again!

Best regards,

Kirstin

That is great news; I just wanted to be certain. I am happy with your company’s service and the expediency with which the order was filled. I will order again in the future. Thank you for your quick response

Just to say great service and items many thanks kind regards Dr paul

Following your advice I ordered the Acerola and the Zell Oxygen. I am finding the Acerola very good. I have read about co Q10 being great for boosting energy is the Zell Oxygen the best product for that? Kind regards, Zoe

Many thanks for your prompt and knowledgeable response. I was trying to work out the daily cost of actual Vit C per gm in comparison to my current product which is a powder extract where 7.5grm actually contains only 270mg of actual Vit C. However comparing both products, after adjustment, the cost per day surprisingly works out nearly the same per actual gm of Vit C. Thanks for the info

Thank you very much for your prompt deliveries

It was received safely today. Yours is the best and fastest service on anything I order on the internet.Thanks rosemary

I ordered my goods lunch time on friday, they arrived 8.45 saturday morning, I don't think you can better that,so thank you very much for your excellent service

Secondly, let me explain something about what I experienced with Royal Jelly from day one... I took Royal Jelly first thing in the morning hoping it would help me with energy. And believe or not it really helped. I wasn't tired at all, I had so much energy with cleaning my house and ironing. And more importantly I wasn't feeling down (just a little bit). I could not believe it. Is it possible for Royal Jelly to work from day one??? This is the only supplement I've taken today. I guess it does work if it helped me to smile most of the day. Thank you for making such a miracle supplement as Royal Jelly. It's a pleasure to have bussiness with you. I'd highly recommend your website and Royal Jelly to everyone! Regards, Sally

Thank you, I received this product the next day, very quick

Only recently I've been thinking that maybe I could do with a digestive emzyme, and Papaya is a fruit I have read about as having many beneficial qualities.

So, just what I needed.

Thank you for sending an email informing us of your new product(s)

Lilian

I'm really pleased you're doing what you're doing and your very swift and efficient, Pat

In a recent customer survey - our customers rated our service on average 9.38 out of 10, and our product quality 9.18 out of 10

We always aim to over-deliver, so we are working on the handful of issues we discovered; next time round we hope to be even closer to perfect 10s!

Here's a Small Selection of Comments From the Survey

Never give a 10 but really very satisfied with your company and have reordered several times

Delivery time was really fast and so far the product we have used "chlorella" is proving to be all it is claimed to be. Many thanks.

Very fast service. Wide range of high-quality products. Extensive information about each product. I'm particularly impressed by your insistence on eliminating unnatural ingredients from supplements.

Ordered it one day and it arrived the next

They are top quality supplements. Questions answered and delivery and packaging fine. Thank you.

My order was dealt with efficiently and quickly. Well packed and posted the same day you received the order

I know the product is excellent from reports I have been given by friends. That is why I bought it from you.

I think i recall first incorrect delivery being sorted really easily. Always quick delivery

Have felt really well on chlorella. love the natural philosophy

Speedy delivery

Have only been taking Glucosamine for a couple of months and already feel better for it. Delivery of the product was fast and efficient.

ORDER WAS PROCESSED AS ONE WOULD LIKE TO SEE. CUSTOMER SERVICE ADVISER CHRIS WAS VERY HELPFUL ON WED 21/01/09

Apart from my first order going astray (which was probably a mail error on the post offices fault) I have been very satisfied with you

I've find out customer service cares about the customers on my example and product is brilliant

Good website-helpful staff-genuine care for customers

Firstly I am too new a customer to rate the products, but certainly your ionformation on the products is most comprehensive, and with great joy I read there was salt that I could have in my diet

Always receive what I've ordered and within a few days of ordering. Excellent products.

Very pleased that the supplement I have is easy to take because of it being in liquid form and not a tablet, which I would find harder to swallow.

No problems with customer service would have preferred option of stronger dose of a supplement I ordered

Quick response, site easy to use, no outrageous delivery charge, you let me know when item delayed & offered me chance to cancel. Products free of 'nasties'

Fast delivery. Good explanation of product and what it does plus leaflets sent in post to explain products and how to keep fit.

I contacted you with some questions about what supplements to take and received promt and good advice - really friendly customer support

The order is always shipped quickly

Very swift and efficient delivery and invoicing

Delivery is always fast and on time, supplements explained well.

I am impressed with what I have seen and the specs

I have only recently purchased products from your company and have only just started taking the Chlorella, so have yet to give any feedback on any results, positive or negative. I have given a "10" for customer service because I am completely satisfied with the speed of delivery and any correspondence you have sent me by email.

The products ordered were delivered promptly.The quality was first class.

Very quick delivery. quality products

Orders fulfilled accurately and promptly. Feedback email regarding status of order

All your info and out put is great. I have truly learned alot. An avid reader of yours

Goods arrived within a couple of days

I have only ordered once and that was fine and quick but I would need a bit more to go to 10 I am continental european and we are a bit more careful with our excellents than the british

The products are fantastic, very high quality and i haven't had any problems with the service at all. the deliveries are extremely fast!

Efficient service delivering correct item quickly and well packaged

The product was easy to find and arrived very quickly

The delivery was quick and the product excellent.

Very easy to place online order also the information on the products is comprehensive and the product I bought work's.

Helpful whenever I've had a query, you appreciate customer feedback, you stock products not necessarily readily available elsewhere and they are good quality at good prices

Friendly staff - not an impersonal ordering site

The products are always delivered when stated and are always good quality

I had had sinus problems for many years before I found 'Olive Leaf Extract'. I have had no sinus problems since I started taking the capsules

I lead a very hectic worklife where I can sometimes work long and irregular hours which has an effect on my general wellbeing, my skin and hair. I use chlorella every day and find this helps maintain a good balance

I have only recently bought from your website, but I like the way that you specify what all the supplements are for. They seem like very high quality supplements, which is why I have decided to change to them, free from additives

Barley grass has inproved my health in various ways

I am currently taking supergreen pro-biotic and it's good to know i am getting lots of benefits from just one tablet. great when you're a busy person!

Very happy with your website. You have all angles covered

I realised that I had stumbled upon a truly professional company who knew what they were talking about

I first heard about your company in Nexus Magazine. Free P&P is a great incentive

The web site is easy to use and product details comprehensive.

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